[ TEAM INBOX & CRM ]

One inbox for every WhatsApp conversation.

A shared team inbox with a CRM built in — assign chats to agents, move leads through your pipeline, and keep notes, tasks and tags on every contact. On the same WABA as your OTPs and campaigns.

Join waitlist →See chatbots & AI
1
number, whole team
24h
service window
CRM
built in
Roles & assignment · Pipeline stages · Notes & tasks
The QuickAuth Team Inbox dashboard — customer WhatsApp conversations with agent assignment, tags and an open chat
[ WHAT'S INSIDE ]

Sales + support, in one thread.

Stop stitching a WhatsApp BSP, a help desk and a CRM together. It's all one workspace, on your number.

Shared team inbox
Every WhatsApp chat in one place. Assign to agents or teams, track read / unread / resolved, and reply inside the 24-hour window — with internal notes only your team sees.
Built-in CRM
The conversation is the lead. Move it through your pipeline stages, add tags, group it, set deal value, and capture business name + city — no separate CRM to sync.
Notes & tasks
Log notes on any lead and create follow-up tasks with a type and due date, so nothing falls through — assigned to the right agent automatically.
Powerful filters
Slice the inbox by read status, assignee, tags, lead stage and group. Find the conversations that need you in two clicks.
Quick replies & automation
Canned quick replies, plus keyword and away-message auto-replies so customers get an instant response even when your team is offline.
Marketing opt-in, per contact
A clear opt-in toggle on every lead, plus automatic STOP handling — so your marketing stays compliant and your WABA stays healthy.
[ LEAD PIPELINE ]

Every chat moves through your pipeline.

  • ✓ Merchant-editable stages — New Inquiry → Quotation → Negotiation → Closed.
  • ✓ Emoji tags (VIP, Hot lead, Issue) you define yourself.
  • ✓ Lead owner, deal value, business name, city — captured on the contact.
  • ✓ Filter the whole inbox by stage, tag, group or agent.
🆕 New Inquiry42
📝 Quotation Sent18
💲 Purchase Negotiation7
✅ Sale Closed23
[ FAQ ]

Team inbox & CRM, answered.

Can multiple agents use one WhatsApp number?+

Yes. A shared team inbox lets your whole team reply from one WABA number, with chat assignment to agents or teams, roles, and full visibility into who is handling what — no number-sharing or logging in and out.

Is there a CRM built in?+

Yes. The conversation is the lead — move it through pipeline stages, add tags, set deal value, capture business name and city, and log notes and follow-up tasks, with no separate CRM to sync.

What is the WhatsApp 24-hour service window?+

After a customer messages you, WhatsApp lets you send free-form replies for 24 hours. Outside that window you send approved templates. The inbox tracks the window per conversation so agents know when a template is required.

Does the inbox run on the same WABA as my OTPs and campaigns?+

Yes. The team inbox, OTP authentication and bulk campaigns all share one WhatsApp Business Account, one dashboard and one INR bill — nothing else to wire up.

Turn WhatsApp into your sales desk.

Inbox, CRM, chatbots and campaigns — one platform, one WABA, INR billing.

Join the waitlist →